Terms of use — JodaCare

JodaCare is a secure communication platform provided by JodaCare AS (org. no. 937 323 565). The platform connects health professionals, relatives and patients in care homes, nursing homes and home care services.

By creating a user account or using JodaCare, you accept these terms of use.

User accounts are created by an administrator in your organisation, or through Family Room registration. You are responsible for keeping your sign-in information confidential. Health professionals sign in via ID-porten/BankID.

You must not share sign-in details with others, attempt to access other people’s accounts, or use the platform for purposes other than those intended.

Users may share messages, images, diary entries and other information through the platform. You are responsible for ensuring that content you share is accurate and lawful. JodaCare AS is not responsible for content published by users.

Health professionals are responsible for ensuring that clinical documentation complies with applicable laws and regulations.

JodaCare processes personal data in accordance with the GDPR and Norwegian privacy legislation. See our privacy policy at jodacare.no/en/jodacare/personvernerklaering for details on how we process your data.

All data is stored encrypted in the EU (Stockholm). We do not share your data with third parties without your consent, unless required by law.

JodaCare AS aims for high availability but does not guarantee uninterrupted access to the platform. We may perform maintenance and updates that temporarily affect availability.

We reserve the right to change these terms. For material changes you will be notified through the platform. Continued use after notification constitutes acceptance of the revised terms.

All content, design, code and functionality in JodaCare is owned by JodaCare AS. Users are granted a limited, non-exclusive right to use the platform in accordance with these terms.

For Family Room: 14 days free trial, then NOK 299/month. Payment is via Vipps. You may cancel the subscription at any time; it runs until the end of the current billing period.

For municipal customers, payment is governed by a separate agreement.

You may request deletion of your account and associated data at any time by contacting us at support@jodacare.no. Deletion will be completed within 30 days in accordance with the GDPR.

JodaCare AS may suspend or delete accounts that breach these terms.

JodaCare AS is not liable for indirect loss, consequential loss or loss due to misuse of the platform. Our total liability is limited to the amount the user has paid for the service in the preceding 12 months.

JodaCare is not a medical device and must not be used as a substitute for medical advice or treatment.

These terms are governed by Norwegian law. Disputes shall first be sought resolved amicably. If that fails, disputes shall be settled by Stavanger District Court (Stavanger tingrett).